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Northeast Community Credit Union holds ribbon cutting for new Unaka Branch

Northeast Community Credit Union recently held a ribbon cutting for the new Unaka Branch, a student-run branch located inside Unaka High School.


The Unaka Branch offers an innovative education experience for UHS students. The in-school branch is   designed to familiarize students with the proper way to handle money and to provide hands-on learning experiences.


In honor of the ribbon cutting, several of Carter County’s legislators and local politicians visited the school to see the branch in action. U.S. Representative Phil Roe, State Representative John Holsclaw, Carter County commissioners and Carter County school board members all attended the ribbon cutting ceremony.


Representative Phil Roe praised the initiative for providing students with invaluable hands-on education experiences. Roe told the students this type of education was extremely important to help them safeguard their finances as they grew older and continued their education.


“Student loan debt is at an all-time high,” Roe said.


He continued that student loans are easier to get, but that it didn’t mean students should get them. He encouraged students to explore other options, like scholarships and grants instead of going hundreds of thousands of dollars into debt.


“Some young people have not been able to purchase their first home because they have gotten so deeply in debt with student loans,” Roe said. “Learn to make smart money decisions now and it will benefit you in the future.”


The branch is the first of its kind in Carter County. The Unaka Branch is open two days a week, for two hours at a time to give students the opportunity to take part in unique experiential learning programs.


NCCU President/CEO Teresa Arnold said the opening of the UHS Branch was a group effort involving the Carter County School System, the NCCU Board of Directors and NCCU staff.


“When we presented this idea to the school system, Director Dr. Kevin Ward was immediately interested,” Arnold said. “He said this was something the school system could greatly benefit from and he took it to the school board. They agreed, and we kept moving forward from there. We are so excited to give this opportunity to the students.”


The students will learn to conduct financial transactions and will take park in various campaigns led by NCCU personnel. The lessons are planned to coincide with classroom lesson plans so the students will gain double instruction time on key personal finance topics. Students are learning first-hand about business, customer service skills, the American economic system, personal finance and more.


Students are selected to work in the branch through an “interview” process which includes feedback to help students be better prepared for future job interviews. Students earn community service credits required for scholarships and gain beneficial skills that will help them in the workplace later in their lives.



January Helping Teachers Teach

Brandy Arnett, New Accounts Representative, and Dora Buckles, Direct Deposit/ACH Manager, of Northeast Community Credit Union, presents the Helping Teachers Teach grant check to Tammy Eggleston, teacher at Doe Elementary School in Johnson County.


Eggleston applied for the Helping Teachers Teach grant to purchase a listening center for her classroom. Through the listening center, students will listen to a book as they read along with it. The listening center will be used daily in small group activities and will help enhance the students’ listening skills. The new listening center will also give the students more books to choose from.


“I want the children to want to read,” Eggleston said. “I want to watch the children enjoy reading along while listening to a book of their choice. It will benefit them by seeing and hearing a book, and will enhance their understanding of print, punctuation and fluent reading while improving their listening skills.

Northeast Community Credit Union awards $300 every month to a classroom to be utilized for classroom needs, classroom  activities, and academic enrichment.  Helping Teachers Teach is open to teachers within Carter, Johnson, Unicoi, Sullivan and Washington counties that are members of Northeast Community Credit Union.  Teachers may download the application at the credit union’s website:


NCCU Sponsors Downtown Art Walk

Northeast Community Credit Union is a sponsor for the Downtown Art Walk hosted by Blue River Studio in downtown Elizabethton.


The Downtown Art Walk was started by Blue River Studio with the goal of bringing more people and business to the downtown shopping district. The Art Walk puts artists in the downtown businesses and features musicians on the sidewalks. Children’s activities are sprinkled through downtown along with food trucks, and several downtown business stay open late for the event.


“When we started the art walk, everyone said what a great time they had,” Art Walk Organizer Karen Hitchcock said. “We do two walks a year and it has grown every time.”


This is the fourth Downtown Art Walk and it will be held on Saturday, March 30. For more information on the Downtown Art Walk, call 585-406-3255.



NCCU donates $1,000 to Carter County Imagination Library

 Northeast Community Credit Union is investing in the lives of the children of Carter County with a donation of $1,000 to the Carter County Imagination Library.


Northeast Community Credit Union is one of the Foundation Members of the CCIL and has contributed $1,000 every year since the start of the Carter County Imagination Library. The Carter County Imagination Library provides a free book to children in Carter County every month from birth until they turn five years old.


“Our credit union has made a commitment to our community to annually donate a percentage of proceeds to organizations and worthwhile causes,” NCCU President/CEO Teresa Arnold said. “We are so thankful that we can help provide books to the children in our county.”


CCIL Board Member Lilo Duncan said the cost to provide children with books from birth until age 5 is $150 per child.


NCCU hosts Tennessee State Representative Timothy Hill

Northeast Community Credit Union recently hosted a special meet and greet with State Representative Timothy Hill at its Roan Mountain office.


Hill represents the 3rd House District in the Tennessee General Assembly, which includes Johnson County, portions of Carter County, and some areas of Sullivan County - all of which fall in the NCCU service area.


While speaking with those at the meet and greet, Hill shared stories from his youth, including memorable trips with his grandfather to a credit union, where he opened his first account.


"When you bank with a credit union, you are investing back into your community," Hill said.


Hill said he appreciates the work credit unions do in their local communities and hopes to be able to help them with those efforts in Nashville.

Northeast Community Credit Union

Sponsors Young Adult Mural Area at Library

Local talent continues to be showcased at Elizabethton/Carter County Public Library.


In addition to the wall mural created by artist Christina Majic, the Young Adult section at the library now features a creation by local photographer Courtney Valentine.  Valentine created a canvas wall hanging at the request of Northeast Community Credit Union to recognize its contribution as a library sponsor.


The photograph was taken near the top of Roan Mountain and features local student Finley Greene, an avid reader and 1st-grade student at Hampton Elementary School, as well as images reminiscent of “The Lion, the Witch, and the Wardrobe” by C.S. Lewis.





“The Narnia Chronicles are probably my favorite book series ever,” says NCCU President/CEO Teresa Arnold.  “I love the symbolism, and how Aslam’s good triumphs over all evil.  It’s an encouraging takeaway for kids of all ages.  Our credit union is a major sponsor of literacy in the areas where we serve, and we’re grateful we could contribute financially to help promote reading.  ECCPL is an awesome resource for our county and city, and Courtney is an amazing photographer. She’s definitely the creative force behind our library canvas concept."

Northeast Community Credit Union Donates to Storybook Trail

Northeast Community Credit Union donated $100 to Grow Carter County to help support the newly dedicated Storybook Trail.


The Storybook Trail covers a quarter-mile down the Tweetsie Trail in Elizabethton near Harold McCormick Elementary and features 10 trail markers for walkers to explore. Each marker features a different page from a book, and visitors must stop at each marker to complete the tale.


Grow Carter County Chairman Josh McKinney says the trail will allow kids and they family to explore the outdoors while taking in reading opportunities at each of the markers.


“We hope this addition will help make the trail an even greater asset in increasing the community’s health and happiness,” McKinney said.



Northeast Community Credit Union continues support for Assistance and Resource Ministries

Northeast Community Credit Union presented a $500 donation to Assistance and Resource Ministries (ARM) as part of their annual partnership with the non-profit agency.


ARM relies on community donations to provide assistance to 700 to 950 people each month. ARM provides meals, monthly food boxes, clothing, baby supplies, vouchers for additional household needs, referrals to other agencies, employment counseling and much more.


ARM Board Member Faye Ingram said the donation will be used to help fill in the gaps where clients need it most.


“This is one of the tougher times of the year,” Ingram said. “There is a lot of need in the community, and this donation will help out tremendously.”





“ARM diligently works to benefit the needy in Carter County and helps with necessities for people who often slip through the cracks in the system,” NCCU President/CEO Teresa Arnold said. “We are thankful for a chance to help and support their cause.”

To donate to ARM or for more information, call 423-542-0919 or visit


NCCU has a long-standing relationship with ARM and has supported the agency throughout the years with fundraisers, volunteer hours and collection efforts.

NCCU sponsors Bundles of Love program


Northeast Community Credit Union is helping sponsor the TLC Community Center’s Christmas Bundles of Love program.


NCCU donated 1,000 bags to the TLC Community Center to use for the program and will be providing volunteers for the distribution of the gifts. NCCU will also serve as a drop-off location for items for the Bundles of Love.


“Our primary mission is to help improve the lives of our neighbors, financially or otherwise,” NCCU President/CEO Teresa Arnold said. “There are needs here and we are pleased to be given the opportunity to work with TLC Community Center to help meet those needs.”




The Bundles of Love program collects items for children in need in the local community; such as hygiene items, school supplies, personal items and small toys. The bundles are distributed based on referrals from local schools and to clients who participate in the TLC Summer Food program.


“There are so many families missing basic essentials here in our community,” TLC Director Angie Odom said. “This is about meeting the needs in our hometown.”


 NCCU’s Main Office (behind Elizabethton High School) and their Roan Mountain Office will be accepting items for the Bundles of Love, which include shampoo, toothpaste, individually packaged toothbrushes, dental floss, deodorant, soaps, combs, body wash, washcloths, pencils, erasers, notebooks, crayons, socks, gloves, hats, mittens, small toys and other similar items.


The Bundles of Love will be distributed in December to boys and girls aged from toddler to teenager.


Items for the Bundles of Love can be dropped off at either the NCCU Main Office at 980 Jason Witten Way, Elizabethton, or at the NCCU Roan Mountain office at 8301 Highway 19E, in Roan Mountain.

NCCU recognized for support of Eastern Eight Projects


Eastern Eight Community Development Corporation recently recognized Northeast Community Credit Union for their support of Eastern Eight projects and initiatives.


Eastern Eight Director of Homeownership Services Mindy Bowman presented NCCU President/CEO Teresa Arnold with a plaque recognizing the credit union as an “outstanding financial partner” for their “dedication and commitment to Affordable Housing initiatives in Northeast Tennessee.”


NCCU recently sponsored and helped build a home through Eastern Eight’s Habitat for Humanity program. NCCU volunteers helped construct a home for a Navy veteran in Carter County.


 Eastern Eight CDC is a nonprofit organization creating affordable housing solutions for the eight counties of Northeast Tennessee (Carter, Greene, Hancock, Hawkins, Johnson, Sullivan, Unicoi, and Washington).


Eastern Eight programs include homebuyer education, financial counseling, mortgage pre-approval, continuing homeowner education and foreclosure prevention and counseling. We also develop and rehabilitate homes, including manufactured housing, and offer a select number of rental properties.


Northeast Community Credit Union helps provide Thanksgiving dinners with Red Legacy Recovery

Northeast Community Credit Union is helping to provide community Thanksgiving dinners with Red Legacy Recovery.


NCCU donated dozens of their signature green tote bags to Red Legacy to send home Thanksgiving dinners with their clients after their group meal the week of Thanksgiving.


“Some of our clients probably wouldn’t have a Thanksgiving meal if we didn’t provide this for them,” Red Legacy Director Samantha Loveday said.


Red Legacy is a women’s-only recovery center that focuses on helping their clients rebuild their lives after incarceration and for those battling addiction. Red Legacy works to provide them the skills to be self-confident, self-sufficient and employed.



Red Legacy is located at 210 South Hills Estates in Elizabethton. For more information on Red Legacy or its programs, call 423-297-1230.

NCCU Celebrates 66th Anniversary

Northeast Community Credit Union is celebrating its 66th anniversary this month, marking more than six decades of serving the area through financial services and community outreach. Coinciding with the anniversary, NCCU has also once again received a 5-star Superior rating from Bauer Financial, Inc.


Northeast Community Credit Union was chartered in October 1952 as the Elizabethton Teachers Credit Union. Former Elizabethton City School Superintendent Mack Pierce and eight of the city’s school teachers – including current Northeast Community Credit Union Board of Directors Chairman Bill Armstrong – set out to create the foundations of the new credit union.


“At the time, teachers were paid very small amounts, usually averaging $40 a month, and were not paid in the summer as they are now,” Armstrong says. “When it came time to finance their dreams, the educators of Carter County did not have many options available to help them reach their own personal finance goals.”


This is where the vision to start the Elizabethton Teachers Credit Union came to life. The credit union had humble beginnings, operating out of the secretary’s office in the Elizabethton City School administration building. The superintendent’s secretary would take deposits from the teachers a few days a week, write them in a ledger, and keep records of transactions.


“The teachers would make deposits as they could, sometimes just a few dollars, but they were working to reach their own financial goals and to help give the credit union a solid start,” said Kathy Campbell, who was the first full-time manager of the credit union.


These savings transactions provided enough of a balance for the credit union to issue its first loan to one of the original members. John Large, one of the eight teachers there in the very beginning, was issued a loan for $200 to buy a new washer and dryer for his home.


The Elizabethton Teachers Credit Union stayed in its first home for many years and continued using ledger books and calculators for record keeping until 1983 when it became the smallest credit union in business at the time to take its operations online to a computer system. The credit union continued to grow and eventually found a new home in downtown Elizabethton, and the charter was gradually updated to allow membership to employees of over 70 local businesses.





In 1996 the name was changed to Northeast Community Credit Union to better reflect the composition of its membership. Membership was opened to anyone who lives, works or worships in Carter County. One year later, the main office at 980 Jason Witten Way was completed, and in one more year the staff at the credit union had doubled. Soon, three new branch offices would be opened from which it now does business as well – a second Elizabethton office, one in Johnson City, and one in Roan Mountain.


Northeast Community Credit Union has repeatedly been recognized for its social responsiveness in the community and for its excellence as a financial institution. In 2012, NCCU was one of only six credit unions nationwide to be awarded the Excellence in Lending Award. In 2015, NCCU was named the Community Credit Union of the Year, a national award by the Credit Union National Association.


NCCU has also once again received a 5-star Superior rating from Bauer Financial, Inc., the nation’s leading independent credit union and bank rating and research firm since 1983. The 5-Star rating is the highest ranking the banking industry research firm can assign a financial institution and denotes the highest level of financial performance.


“The 5-Star Rating by BauerFinancial indicates that Northeast Community Credit Union excels in many different areas,” said NCCU President and CEO Teresa Arnold. “The rating places us in the top tier of financial institutions in the United States. We are honored by the ranking and are committed to providing the highest level of service to our members every day.”


According to BauerFinancial, criteria in the financial ratings include such things as profitability, capital, asset value, delinquent loan levels, investment quality, regulatory supervisory agreements, historical data and liquidity. “What this means for the community is that the institution is safe, financially sound, and operating well above its regulatory requirements.”


Northeast Community Credit Union maintains a visible, active presence in its service area by working every day to live out its motto, “Always Here When You Need Us.” Each year, Northeast Community Credit Union donates thousands of dollars back into the community, along with hundreds of volunteer man hours from credit union employees and board members, and with other contributions of assistance or supplies to organizations and individuals in need.  NCCU has received designation by the US Treasury Department as a Certified Development Financial Institution (CDFI) due to its work with low income individuals and financial assistance programs in the community.


NCCU is a primary provider for financial literacy and education through its work in local schools, colleges, non-profit organizations, associations, ministries and workplaces. Anyone interested in a free class or presentation can call 423-547-1200.


Another way Northeast Community Credit Union reaches out into the community is through the monthly “Helping Teachers Teach” grant. NCCU started out as a credit union for teachers and remains true to its roots by making sure to provide needed assistance to educators, however possible.  Northeast Community Credit Union also supports local high school seniors with the William Armstrong Scholarship, a $500 scholarship to help pay the costs of post-secondary school.


NCCU works with several community organizations including the Carter County Imagination Library, the TLC Community Center, the Elizabethton/Carter County Animal Shelter, Red Legacy, Second Harvest Food Bank, Assistance Resource Ministries, United Way of Elizabethton/Carter County, Shepherd’s Inn, Elizabethton Senior Citizens Center, Relay for Life, Race for Wandell, Carter County Cattleman’s Association, Elizabethton Twins, Elizabethton Kiwanis Club, Recovery Soldiers Ministries, East Tennessee Christian Children’s Home and Academy, and many others to provide sponsorships, volunteers, donations and supplies as needed.


“We have a rich history of service and look forward to a bright future as we continue that tradition.  We will always try to find a way to help, and we will always consider YOUR best interests in doing so,” Arnold said.

 NCCU Sponsors Inaugural Children's Business Fair

Northeast Community Credit Union was the sole sponsor for the inaugural Children’s Business Fair hosted by the City of Elizabethton Parks and Recreation Department.


On Saturday, October 6, dozens of young entrepreneurs gathered in Cat Island Park in Elizabethton to sell their products to the public. For many of the participants it was the first time they had made an effort to share their businesses with the public.


“It is important to us to support the youth in the community,” said NCCU Community Development Director Kathy Campbell. “They all have such great ideas, and they have worked so hard. It is really impressive what they have done.”


Elizabethton Parks and Recreation Department developed the idea for the Fair and sought sponsors. NCCU sponsored the Children’s Business Fair, and Campbell met with the participants before the event to discuss the financial aspects of running a business. The children learned about saving, how to price their items, budgeting and other age-appropriate skills necessary to keep their businesses going.




Over 20 children manned the 17 booths that made up the business fair. The booths featured a wide range of goods, including vinyl prints on windows, cardboard deer mounts, beeswax candles, watercolor mobiles, crayon drawings, paintings, wood items, baked goods and more.


Elizabethton Parks and Recreation Program Coordinator Kelly Kitchens said the event exceeded her expectations.

“The fair went much better than expected,” Kitchens said. “When we started planning, we didn’t know how many would be interested, or how it would go. I’m really impressed with what the kids were able to create.”


With the first year a success, the Parks and Recreation Department is already planning for next year’s Children’s Business Fair.

NCCU Sponsors Voter Education Event

Northeast Community Credit Union co-sponsored a voter education event to help inform and prepare the community before the upcoming November elections.


NCCU, along with the Elizabethton/Carter County Public Library and the United Way of Elizabethton/Carter County, hosted the event at the ECCPL.


At the event, East Tennessee State University Professor and political analyst Dr. Daryl A. Carter spoke about the importance of voting and possible reasons about why more eligible voters do not participate. Employees from the Carter County Election Commission were available to register any unregistered voters.


“Voting in an important right and one we are thankful for,” said a credit union representative. “We were pleased to help support the community and work together to help potential voters be informed.”



NCCU sponsors Roan Mountain "Happy Trails Park"

Northeast Community Credit Union is partnering with the Roan Mountain Recreation Foundation to help sponsor the “Happy Trails Park” expansion of the Roan Mountain Community Park.


NCCU Roan Mountain Branch Manager Amanda Blair presented a $1,000 sponsorship donation to the RMRF to help with the development of the park.


“It is always an honor to help improve my hometown,” Blair said “This community is a wonderful place to live. We are pleased to help others see the value of being a part of Roan Mountain.”


Happy Trails Park will be the fourth component of the Roan Mountain Community Park. The multi-purpose park will be located near the corner of Old Railroad Grade and Highway 19E in Roan Mountain.





The park will provide parking for horse trailers and access to over 40 miles of horse trails in Carter County. It will also provide an access point to the Carter County Tweetsie Trail extension and an upstream access for river paddling enthusiasts and for fishing.  Future plans include a birding habitat and an historical information kiosk on the Overmountain Men who passed through in 1780.


“The park will make the wonderful place we live even better,” RMRF President Erik Anderson said. “We now need to bring this possibility to fruition.”


Work on the park began last fall. The land has been cleared and the parking lot has been laid out. Andersen estimates $10,000 will been needed to complete the park.

NCCU donates to Recovery Soldiers Ministries

Northeast Community Credit Union’s Board of Directors recently included Recovery Soldiers Ministries in their community sponsorship efforts.


NCCU President/CEO Teresa Arnold recently presented a $500 donation as part of the annual partnership to Recovery Soldiers Ministries Program Director Ben Cole.


“Recovery Soldiers Ministries provides a tremendous service to our community,” Arnold said. “We want to support them as they continue to help those in need. We are all about sharing, caring, and giving back in our communities. That’s the real credit union difference.”


Recovery Soldiers Ministries is a faith-based recovery program to help individuals overcome addiction. Students in the program live on campus for a structured year-long inpatient program. Currently, Cole said 30 people are registered in the program. NCCU’s sponsorship will help to defray the cost of operating the recovery program.


“This is going to change lives,” Cole said. “It is a God-send, a real blessing. There are tremendous expenses that go into running a recovery program. Northeast Community Credit Union’s donation will help us continue to meet day-to-day needs.”



Along with the inpatient program, Recovery Soldiers Ministries has outpatient sessions to deal with struggles in all areas of life and conducts weekly worship services led by Cole and RSM President Josh Scalf. The ministry also recently opened a thrift store to help support their programs and is in need of household items and appliance donations.


In addition to the donation, NCCU offers free financial literacy counseling and credit score improvement classes for Recovery Soldiers Ministries’ clients.


“This is truly a blessing,” Cole said of the NCCU partnership. “It is a tremendous help and it is evidence that God continuously provides when we need it. Seeing the community come together like this and wanting to help each other is proof of the pure love of Jesus Christ.”


Northeast Community Credit Union has been serving the community since October 1952 when it was chartered as a credit union by the State of Tennessee. Northeast Community Credit Union is a not-for-profit financial cooperative. It is open to anyone who lives, works, worships or attends school in Carter, Johnson, Washington, Unicoi and Sullivan counties along with their immediate family members.


For more information on Recovery Soldiers Ministries call 423-525-1616, 423-518-1450 or visit


NCCU Members Get Exclusive Discounts from Love My Credit Union Rewards


Everyone loves to save, especially on products and services you use every day.  That's what Love My Credit Union Rewards is all about.  Members have saved nearly $2 billion in discounts from valued partners through Love My Credit Union Rewards. You can save too with valuable discounts from these partners:


 $100 cash reward with every new line activated with Sprint! Current customers will receive a $50 cash reward for every line transferred into Sprint Credit Union Member Cash Rewards. Plus, get a $50 loyalty cash reward every year for every line.*

 Save up to $15 on TurboTax federal products!

 Get an exclusive smoke communicator and a $100 gift card with a new ADT monitored home security system. Call 844-703-0123 to activate this special offer.

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To find out more and learn about other valuable discounts,  or You get all these offers and discounts just for being a member of Northeast Community Credit Union.



*Activ. Fee: Up to $30/line. Credit approval req. Sprint Credit Union Member Cash Rewards Offer: Offer Ends 12/31/2017. Avail. for eligible credit union members and member employees (ongoing verification). Tax ID req. to establish business acct. Switch to Sprint and receive a $100 cash reward for each new smartphone line activation. Reqs. port-in from an active number (wireless or landline). Existing customers receive a $100 cash reward for each new smartphone line activation and/or a $50 cash reward for each smartphone line transferred to program. New lines req. activation at point of sale. Max 15 lines. Sprint acct must remain active and in good standing for 31 days to receive Cash Reward. Excludes MBB devices, tablets and Sprint Phone Connect, upgrades, replacements and ports made between Sprint entities or providers associated with Sprint (i.e. Virgin Mobile USA, Boost Mobile, Common Cents Mobile and Assurance.) May not be combinable with other offers. $50 Loyalty Cash Reward: Members can earn one $50 cash reward annually when Sprint acct remains active and in good standing for 1 year. Max 15 lines. Cash Reward: Cash Reward issued by CU Solutions Group. Allow 6-8 wks for Cash Reward to be deposited to your Credit Union acct. If the Cash Reward does not appear after 8 wks, visit Other Terms: Offers/coverage not avail. everywhere or for all phones/networks. May not be combinable with other offers. Offer, terms, restrictions, and options subject to change and may be modified, discontinued, or terminated at any time without notice. Restrictions apply. © 2016 Sprint. All rights reserved. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners.


NCCU wins $5,000 by Sharing the Love

Northeast Community Credit Union was the October grand prize winner in Share the Love Campaign and won $5,000 to be donated to Assistance Resource Ministries in Elizabethton.


NCCU tallied more than 15,000 votes for the month in the contest. The prize will be donated to ARM which provides monthly food boxes to families, utility and rent assistance, clothing and other personal necessities as well as other needs families have as they arise.


“Assistance Resource Ministry does so much for people,” NCCU CEO and President Kathy Campbell said. “They provide monthly food boxes, and emergency food supplies, clothing and many other forms of assistance to those in need. Think of how much $5,000 will do in the community. It is so great that we were able to work together to make a difference.”




The Share the Love campaign was hosted by Love My Credit Union and allowed credit unions from around the nation to compete to see who could gather the most online votes to aid the charity of their choice.

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